Terms & Conditions
Welcome to the Derek Courtis Jewellery website.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Derek Courtis Jewellery’s relationship with you in relation to this website.
Please read these terms and conditions carefully they contain important information about your rights and obligations, as well as limitations and exclusions that apply to your purchases.
The term 'Derek Courtis Jewellery' or 'us' or 'we' refers to the owner of the website whose registered name and address is Derek Courtis, 14 Norris Street, Cooma NSW 2630 under the domain name of www.derekcourtis.com.au.
Our ABN is 40 953 240 060. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Typographical Errors– We strive to make every piece of information as accurate as possible.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.
We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged.
If your credit card has been charged for the purchase and we cancel your order, we shall immediately issue a credit to your credit card account in the amount of the charge.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Product Availability- We cannot guarantee product availability and, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.
If there is any revision, discontinuance, or cessation, we may, in our discretion, cancel your order. If your credit card has been charged for the purchase and we cancel your order, we shall immediately issue a credit to your credit card account in the amount of the charge.
This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites.
These links are provided for your convenience to provide further information.
They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Derek Courtis Jewellery’s prior written consent.
Agreement with the registration process, you agree that you are the only person to use the username and password, multiple users is prohibited.
If we believe there has been unauthorized use of this account Derek Courtis Jewellery will close the account without notice and the user is responsible to set up another account.
Customer Service Policy: Derek Courtis Jewellery is committed to providing exceptional customer service and quality products.
We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.
Standard delivery timeframes are between 1-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 3 business days to arrange an agreeable alternative item, a backorder or a full refund.
Refund Policy: Please choose carefully.
Each order is customised, therefore, we do not give refunds if you simply change your mind or make a wrong decision.
You can choose between a refund, exchange or credit where an order has been placed but has not been dispensed/fulfilled.
Orders that are cancelled incur an administration fee of $25.
In the event of any major fault or defect, or manufacturer recall on any product, we will comply with Australian Consumer Law.